شناسایی نشانگرهای مدیریت منابع انسانی همکاری‌محور در حوزه سلامت با استفاده از روش فراترکیب

نوع مقاله : مقاله مستخرج از رساله دکتری

نویسندگان

1 کاندیدای دکتری مدیریت منابع انسانی دانشگاه آزاد واحد علوم و تحقیقات، گروه آموزش ضمن خدمت کارکنان دانشگاه علوم پزشکی تهران، تهران، ایران / شبکه علمی آموزشی و تحقیقی یوسرن (USERN)

2 دانشیار، گروه مدیریت منابع انسانی و کسب و کار، دانشکده مدیریت، دانشگاه خوارزمی، تهران، ایران

3 استاد، گروه مدیریت دولتی، دانشکده مدیریت، دانشگاه علامه طباطبائی، تهران، ایران

چکیده

زمینه و هدف: این پژوهش با هدف شناسایی نشانگرهای مدیریت منابع انسانی همکاری‌محور جهت رسیدن به اهداف سازمانی در حوزه سلامت صورت گرفته است.
روش بررسی: پژوهش به‌صورت فراترکیب و با بررسی 142 منبع انجام شد که طی مراحل فراترکیب 27 مقاله در پایگاه‌ها و موتورهای جستجوی ایرانداک، Science Direct، Google Scholar، Springer، IEEE و ACM در بین سال‌های (2000-2022) انتخاب گردید. ابتدا برای تمام عوامل استخراج شده از مطالعات پیشین، کدی در نظر گرفته شد و سپس در یک مفهوم دسته‌‌بندی شدند. برای کنترل کدها و مفاهیم استخراجی از دو کدگذار استفاده شد و شاخص موردنظر در این زمینه، شاخص هولستی بود.
یافته‌ها: براساس تحلیل‌های صورت گرفته به کمک روش تحلیل محتوا، در مجموع تعداد 5 مقوله اصلی و 19 مقوله فرعی شامل؛ زمینه همکاری (استخدام مبتنی بر همکاری، فرهنگ‌سازمانی همکاری‌محور، آموزش همکاری‌محور، ارزیابی با رویکرد همکاری، طراحی شغلی همکاری‌محور، تعارض منافع و ارتباطات همکاری‌محور)، محرک‌های همکاری (ادراک از عدالت، ایجاد اعتماد جهت همکاری، پاداش مبتنی بر همکاری، انگیزه مشارکت و تأمین منابع جهت همکاری)، تسهیل‌گر همکاری (رهبری همکاری محور، حمایت از فعالیت‌های همکاری‌محور و برخورداری از هوش هیجانی)، دستاوردهای همکاری (آثار همکاری) و همکاری مشترک (تیم‌سازی همکاری‌محور، هدف مشترک و برنامه‌ریزی مشترک) برای نشانگرهای مدیریت منابع انسانی همکاری‌محور شناسایی شدند.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Identifying indicators of collaborative human resource management in the field of health by Meta-Synthesis Approach

نویسندگان [English]

  • Sepideh Masoud Sinaki 1
  • Akbar Hassan Pour 2
  • Vajholahe Ghornanizadeh 3
1 PhD Candidate in Human Resource Management, Azad University, Science and Research Unit, Department of In-Service Training for Employees of Tehran University of Medical Sciences, Tehran, Iran / USERN Scientific Educational and Research Network (USERN)
2 Associate Professor, Department of Human Resources and Business Management, Faculty of Management, Khwarazmi University, Tehran, Iran
3 Professor, Department of Public Administration, Faculty of Management, Allameh Tabatabai University, Tehran, Iran
چکیده [English]

Background and Aim:This research has been done with the aim of identifying indicators of human resource management based on cooperation to achieve organizational goals in the field of health.
The research method:The research was carried out meta-combination by examining 142 sources, during the meta-combination process, 27 articles were selected in Irandoc, Science Direct, Google Scholar, Springer, IEEE and ACM databases and search engines between the years (2000-2022). First, a code was considered for all the factors extracted from previous studies and then they were categorized in a concept. Two coders were used to control the extracted codes and concepts, and the intended index in this context was the Holstein index.
Results: Based on the analysis done with the help of the content analysis method, there are a total of 5 main categories and 19 subcategories including; The field of collaborative (recruitment based on Collaborative, Collaboration-based organizational culture, Collaboration-based training, Evaluation with a collaborative approach, Collaborative-Based career design, conflict of interest and Collaborative-Based communication), Incentive for Collaboration (perception of justice, Establishing trust for Collaboration, Reward based on Collaboration, Motivation to participate and providing resources for Collaboration), facilitator of Collaboration (Collaborative-Based leadership, Support for Collaborative activities and having emotional intelligence), achievements of Collaboration (Consequence of Collaboration) and Partnership or joint Collaboration (Collaboration-Based team-building, common goal and Collaborative planning) for the indicators of human resource management of cooperation-oriented identification became.
achievements of Collaboration (Consequence of Collaboration) and Partnership or joint Collaboration (Collaboration-Based team-building, common goal and Collaborative planning) for the indicators of human resource management of cooperation-oriented identification became.

کلیدواژه‌ها [English]

  • Cooperation
  • human resources
  • participation
  • Organizational Culture
  • Training
  1.  

    1. Biron M, De Cieri H, Fulmer I, Lin Cai-Hui, Mayrhofer W, Nyfoudi M, Sanders K, Shipton H & Sun J. Structuring for innovative responses to human resource challenges: A skunk works approach. Human Resource Management Review 2021; 31(2). https://doi.org/10.1016/j.hrmr.2020.100768
    2. Winch Graham M, Cao D, Maytorenasanchez E, Pinto J, Sergeeva N, Zhang S. Operation Warp Speed: Projects responding to the COVID-19 pandemic. Project Leadership and Society 2021;2.
    3. Guest D & Bos-Nehles A. Human resource management and performance, the role of effective implementation. In Human resource Management and Performance (5th ed): Achievements and Challenges. 2013: 79-96.
    4. Jajarmizadeh M, Forouzande dehkordi L, Abasi N & Tadayon A. Designing a native model of human resource management with emphasis on contextual factors. Public Management Research Journal 2015; 26.
    5. Gholipour A. Human Resource Management. Samt pub. 2012.
    6. Hamidi N, Hassanpour A, Kiani M. The Role of Human Resource Management in Organizational Agility. Journal of Industrial Management, Faculty of Human Sciences. Islamic Azad University, Sanandaj Branch 2010; 4(8).
    7. Bamberger P & Meshoulam I. Human Resource Strategy: Formulation, Implementation and Impact. Sage Publications (Beverly Hills, CA) 2000.
    8. Mirsepasi N. Strategic management of human resources and labor relations with an attitude towards globalization. Mir publications 2019; 45th edition.
    9. Moazeni B. Designing a dual-purpose human resource management model. Doctoral dissertation of Khwarazmi University 2022.
    10. Weilenmann S, Schnyder U, Parkinson B, Corda C, Von Kanel R & Pfaltz M.C. Emotion transfer, emotion regulation, and empathy-related processes in physician-patient interactions and their association with physician well-being: a theoretical model. Front Psychiatry 2018; 9:389. https://doi.org/10.3389/fpsyt.2018.00389 PMID: 30210371.
    11. Bahrami S, Rajaeipour S, Yarmohamadian M, Kazemi I. The relationship between the multiple functions of strategic management of human resources and intellectual capital in public universities of Isfahan province. Strategic management studies 2011; 4: 87-105[Article in Persian].
    12. Fathizade A, Zare R, Montazeri M. Analyzing the effect of sincere apology and willingness to cooperate on conflict in the work environment: Clarifying the mediating role of forgiveness and modulating empathy between employees. Organizational Behavior Studies Quarterly 2021; 9(1): 83-114[Article in Persian].
    13. D’Amour D, Ferrara-Videla M, San Martin Rodriguez L, Beaulieu M. The conceptual basis for interpersonal collaboration: Core concepts and theoretical frameworks. Journal for Inter professional Care 2005; 5(suppl):116-31.
    14. Ghaderi Charmhini Z. Solutions to improve human resource management in the health system, the first regional conference on the development of nursing and midwifery sciences with a focus on community-oriented care services in Isfahan. 2018; https://civilica.com/doc/724946 [Article in Persian].
    15. Purcell, P. D. Baxall. Strategy and Human Resource Management. Mc Graw Hill 2004; 214: 46.
    16. Dyer, L & Reeves, T. Human resource strategies and firm performance: what do we know and where do we need to go? International Journal of Human Resource Management 1995; 6 (3): 656–70.
    17. Mirsepasi N, Gholamzade Strategic Human resource development. Editor: John Valton. Publisher Noor & Nar 2006 [Book in Persian].
    18. Gholipour A, Aghaz A. Advanced human resource management book 1 (design, analysis, evaluation and classification of jobs). Industrial Management Organization Publisher 2021[Book in Persian].
    19. Touna, W.A. & Stole, M.D. The culture of innovation and strategic management of human resources in the public sector and private sector within the framework of employee ownership. Journal of Information Systems 2015; 24(2): 1210-1219.
    20. Kelintoon E, Prof. Mukulu E. The leadership of HRM is based on four principles: business competence, trust, expertise and performance of Kenya’s Corporate Organization. International Journal of Humanities and Social Science 2015; 2(10): 235-248.
    21. Horak B.J, Pauig J, Keidan B, Kerns J. Patient safety: A case study in team building and interdisciplinary collaboration. Journal for Healthcare Quality 2004; 26(2): 6-13.
    22. Sim T.A & Joyner J. A multidisciplinary team approach to reducing medication variance. Journal on Quality Improvement 2002; 28(7): 403-409.
    23. Lund S, Madgavkar A, Manyika J, Smit S, Ellingrud K, Meaney M & Robinson O. The future of work after COVID-19. Retrieved from https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-after-covid-19. 2021.
    24. Joulaei H, Bagheri Lankarani K, Zarei N, Keshtkar V, Hatam N, Kavoosi Z & Ghorbanian A. The concept and role of supervision and its functions in the health system: a comprehensive review. Scientific Research Journal of Academy of Medical Sciences 2019; 2(2): 206-216[Article in Persian].
    25. Lepak D.P, Snell S.A. The human resource architecture: Toward a theory of human capital allocation. Academy of Management, the Academy of Management Review 1999; 24 (1): 31-48.
    26. Choi B & Lee h. Knowledge management strategy and its link to knowledge creation process. Expert systems with applications 2002; 23.
    27. Jacky F.L, Hong Xi Zhao & Stanley Snell R. Collaborative-based HRM practices and open innovation: a conceptual review. The International Journal of Human Resource Management 2018; DOI: 10.1080/09585192.2018.1511616
    28. Sarani M, Amin Bidokhti AK, Jafari S. The relationship between the culture of Collaboration and the creative performance of employees of tourism and hospitality organizations. Tourism social studies 2021; 8(15): 71-94[Article in Persian].
    29. Akbari S, Masoudi Asl I & Nasiripour A. Designing a native model of human resources management for the private healthcare sector of West Azarbaijan province in 2018. Journal of nursing and midwifery 2021; 18(9): 680-688[Article in Persian].
    30. Rafiei S.H, Tabatabaeian S.H & Manteghi M. Examining the relationship between the governance model of innovation collaborations and the efficiency of collaboration. Scientific and Research Quarterly of Science and Technology Policy 2019; 11(3) [Article in Persian].
    31. Ghorbani Z, Amin Bidokhti AK & Jafari S. The role of manager-employee relationship with organizational performance with the mediation of trust and intra-organizational cooperation. Allameh Tabatabai University Leadership and Educational Management Research Quarterly 2018; 4(14): 1-23.
    32. Farzadnia F. Measuring the relationship between emotional intelligence and cooperation and compromise styles in the supervisors of Milad Hospital. Iranian Management Sciences Quarterly 2011; 5(19): 119-133[Article in Persian].
    33. Yousefian Sh, Sohrabizadeh S & Jahangiri K. Identifying the components affecting intra-organizational collaboration of health sector in disasters: Providing a conceptual framework using a systematic review. International Journal of Disaster Risk Reduction 2021; 57: 102146[Article in Persian].
    34. Corbit J. Increased sharing between collaborators extends beyond the spoils of collaboration. Journal of Experimental Child Psychology 2019; 186: 159-170.
    35. Grossman R, Salazar Campo M, Feitosa J & Salas E. Cross-cultural perspectives on collaboration: Differences between the Middle East and the United States. Journal of Business Research 2021; 129: 2-13.
    36. Bedwell W L, Wildman J L, DiazGranados D, Salazar M, Kramer W S & Salas E. Collaboration at work: An integrative multilevel conceptualization. Human Resource Management Review 2012; 22(2): 128-145.
    37. Sandelowski M & Barroso J. Creating metasummaries of qualitative findings. Nursing Research 2003; 52(4): 226-233.
    38. Hong J. F, Zhao X & Stanley Snell R. Collaborative-based HRM practices and open innovation: A conceptual review. The International Journal of Human Resource Management 2019; 30(1): 31-62.
    39. Campbell J. W. Efficiency, incentives, and transformational leadership: Understanding collaboration preferences in the public sector. Public Performance & Management Review 2018; 41(2): 277-299.
    40. Rigby C. S & Ryan R. M. Self-determination theory in human resource development: New directions and practical considerations. Advances in Developing Human Resources 2018; 20(2): 133-147.
    41. Robbins S. E. Team learning as boundary crossing: incubating collaboration. Human Resource Development International 2021; 24(3): 304-328.
    42. Molitor M & Renkema M. Human-Robot Collaboration in a Smart Industry Context: Does HRM Matter? In Smart Industry –Better Management. Emerald Publishing Limited 2022; 28: 105-123.
    43. Jolink M & Dankbaar B. Creating a climate for inter-organizational networking through people management. The International Journal of Human Resource Management 2010; 21(9): 1436-1453.
    44. Singh R.K, Sharma H.O & Garg S.K. Study on supply chain issues in an auto component manufacturing organization: Case study. Global Business Review 2016; 17(5): 1196-1210.
    45. Bean W.L & Joubert J.W. An agent-based implementation of freight receiver and carrier collaboration with cost sharing. Transportation Research Interdisciplinary Perspectives 2021; 11, 100416. 10.1016/j.trip.2021.100416.
    46. Oseni Z & Shannon G. The relationship between Indigenous and allopathic health practitioners in Africa and its implications for collaboration: a qualitative synthesis. Global health action 2020; 13(1): 1838241.
    47. Galvin P, Tywoniak S & Sutherland J. Collaboration and opportunism in megaproject alliance contracts: The interplay between governance, trust and culture. International Journal of Project Management 2021; 39(4): 394-405.
    48. Mohamadi M, Hajipour B & Hamidizadeh M. Designing and explaining the model of cooperation-competition: the study of SAIPA group. Explorations of business management 2019; 10(20): 353-377[Article in Persian].
    49. Kangas S, Jaatinen P, Metso S, Paavilainen E & Rintala T M. Students’ perceptions of interprofessional collaboration on the care of diabetes: A qualitative study. Nurse Education in Practice 2021; 53, 103023.
    50. Mokhtarzadeh N, Razavi M, Nilforoshan H & Faghei M. Investigating the factors affecting the success of the knowledge transfer process in inter-organizational strategic collaborations (case study: collaborations between pharmaceutical companies). Industrial management perspective 2019; 8(4): 33-60 [Article in Persian].
    51. Faghihi A & Salimi S. (2010). The study of the sectorial innovation system with an emphasis on determining the relationships between institutions, knowledge collaborations and functions. Quarterly Journal of Iranian Management Sciences Association 2010; 4(13): 1-25 [Article in Persian].
    52. O'Leary K, Gleasure R, O'Reilly P & Feller J. Introducing the concept of creative ancestry as a means of increasing perceived fairness and satisfaction in online collaboration: An experimental study. Technovation 2022; 110, 102369.
    53. Marchington M, Rubery J & Grimshaw D. Alignment, integration, and consistency in HRM across multi‐employer networks. Human Resource Management 2011; 50(3): 313-339.
    54. Zhou Y, Hong Y & Liu J. Internal commitment or external collaboration? The impact of human resource management systems on firm innovation and performance. Human Resource Management 2013; 52(2): 263-288.
    55. Van Royen P, Rees C. E & Groenewegen P. Patient-centered interprofessional collaboration in primary care: challenges for clinical, educational and health services research. An EGPRN keynote paper. The European journal of general practice 2014; 20(4): 327-332. doi: 10.3109/13814788.2014.908462.